The WhatsApp Business Platform Intergration addon for Active eCommerce CMS, gives medium to large businesses the ability to connect with customers at scale, using Cloud API and free messaging, under WhatsApp Business Account (WABA) limits. You can start conversations with customers, send customer notifications or infromation regarding actions that occur in your Active eCommerce CMS (Invoice generation, Proposals etc – Please check the full action list below).
It simply offers your customers a level of personalized service and provide support in the channel that your customers prefer mostly to be reached on: WhatsApp!
With our addon, you can send messages to customers and staff members of your Active eCommerce CMS, using cloud-based servers owned by Meta to host the WhatsApp Business API client.
Messages can be triggered under your specific rules, created using a selected trigger point, out of the most common Active eCommerce CMS’s functions (IE upon new order checkout).